"Superb professional transportation for our diverse Nicaraguan itinerary"
"My wife and I vacationed in Nicaragua from February 6 to 14, 2018 with an itinerary that featured four diverse locations: the colonial city of Granada, Zopango Island in Assense Bay of Lake Nicaragua, the coffee farm Finca Linda Ojos in the Miraflor Nature Reserve north of Esteli, and the deluxe cabanas at Verdad at Costa Dulce on the Pacific coast. After internet research and quote requests, I reserved the services of Neptune Transport Services for the entire trip, from pick up and drop off at Managua Airport. It was a very wise decision. Sr. Fidel Lopez, the fluently English speaking owner of the company who served as our driver throughout, is highly professional, graciously amiable, informative, and punctual. We felt completely at ease and safe with his driving and guidance throughout the highly variable terrain we traveled (including miles of unpaved roads when traveling to the Miraflor reserve). The company's vehicles, all appropriately all-wheel drive, were comfortable, spacious and air-conditioned. I recommend Sr. Lopez and Neptune without hesitation!
I can also endorse the helpful advice provided in Neptune's website. I could communicate in fluent English email with the company's Head of Business Development in advance of our arrival and we agreed on a reasonable price for the complete itinerary.
Let me add a word of advice to traveler's contemplating renting a car and driving on their own in Nicaragua -- you will be better served by hiring Neptune. Outside of Managua, Nicaragua's "highways" are no more than one lane in each direction, usually without a shoulder. These roads are traversed by vehicles ranging from large trucks to ox-carts. Moreover, there is no apparent tradition in Nicaragua for slow moving vehicles to pull over to allow faster traffic to easily pass. As a consequence, passing other cars on these two lane roads, which is often essential, is a skill best reserved for experienced Nicaraguan drivers. We were glad to sit back and let a pro like Sr. Lopez do the driving."
- Michael K., Tripadvisor
"I've tried most every private transportation company here in Nicaragua, and much to my chagrin, I continued to have terrible experiences...Until I found Neptune Transport Services. They live up to every standard they present themselves as, and I have not (nor will I) use any other private transportation company here again, and I only recommend them to all of my friends, family, and anyone who asks. They truly are the best....5 Stars"
- David D., TripAdvisor
"So this trip started out horribly. My wife and two children were flying in from the states and they lost both of our children's luggage. It was a nightmare.
But, I believe his name was Fidel. Very nice man - he helped us find everything we needed for the kids, was incredibly patient with our children (who were screaming bloody murder). We had planned on only using them on the way to Granada. But, after what was supposed to be a thirty+ minute quick drive turned into a tour of Managua, we decided to use him for the rest of the trip. His knowledge of the history in the area we were in was amazing. We ended up having a 15 minute conversation about the construction of the Plaza de la Revolucion. Fidel was nothing short of amazing. I highly recommend this company and driver. His English was impeccable and he was great with our kids. Thanks so much for your awesome service!
- Zachary T., TripAdvisor
"This was our first time visiting Nicaragua and Neptune helped make our visit great. We had 4 rides booked with Neptune (Airport to Granada, Granada to Ferry, Ferry to SJDS and SJDS to Airport). I received numerous quotes from other companies and Neptune's was the best (for a private SUV since there was 4 of us). Fidel was waiting for us at the airport, and we were all pretty tired so it was a pretty quiet ride, and everything went smoothly.
Our next ride was with Miguel, who we had a great time with, he stopped at a mango stand so that we could grab some mangos. We liked Miguel so much that we requested him for all our other rides as well. Our Airbnb was 20min north of SJDS, so Neptune will even taxi you in and out of town if you want to go for dinner/drinks (the roads are terrible in most of these areas, so taxis would normally have a tough time getting to your place outside of town, but Neptune has many 4x4s in their fleet). On our final trip from SJDS to the Airport, we asked Miguel if we could stop for food. He pulled over at a busy local restaurant (which is what we wanted) and since the servers only spoke spanish, Miguel came out and handled all of our orders for us.
- Tom W., TripAdvisor
We were 3 hours late arriving at the border. Since we were so late we worried that our ride had left. They were there waiting and glad to see us. I would highly recommend Neptune Transport; They are truly a service you can count on.
- Joanne Y., TripAdvisor
"First class service in the Third World:
My family and grandson (Ryder Bennett) just got back from 14 days on Playa Maderas, and Neptune Transport Services made it the most comfortable and pleasant experience just from getting from the Managua Airport to Maderas Village (and back) we have ever experienced. Although I am not a surfer, my husband, son’s and grandson (most notably, Ryder Bennett) had the time of their lives and said it’s the best season they have ever had down on the Nicaragua Coast. Of course, I had fun in my own way – hammocks and Margaritas on the beach – but after being to Nicaragua a few times before and using different means of travel, I only have to say that Neptune Transport Services absolutely offers the best private transportation in Nicaragua. I give them 5 Stars, and as a retired teacher, an A++…beautiful vehicles, knowledgeable, professional, and a staff that is completely fluent in English. I would NOT call them a taxi service, as their drivers are more like chauffeurs that are trained to also be tour guides. I am putting my reviews on TripAdvisor, Google, and Facebook now as well as I (and we) all were so impressed. Thanks again!
- Shawna B., Surferdream
Fidel and Neptune Transport Services made my trip to Nicaragua so much more enjoyable versus having to rent a car, navigate the roads, find parking etc. etc. I used their services during the week of Christmas and New Years for a day trip and transportation to Leon from Managua. This was my first time hiring a car service abroad and I was a little anxious but after reading through his website (which has some very useful airport tips), reaching out another traveler on LonelyPlanet and even talking to Fidel himself, I became confident in my decision.
Fidel was very accommodating (to my admittedly last minute trip plans) and showed up on time for each pick up. I can get car sick when other people drive but I had absolutely no problems with Fidel at the wheel. On top of that, he is just great to talk to about almost anything. His perspective and knowledge is so deep on so many topics that you'll undoubtedly learn something new. He was able to tell me so much about Nicaragua's history - it was like having a private tour guide.
The team at Neptune Transport is really on top of it with their communications, too. They responded quickly to inquiries and followed-up appropriately. Next time I'm in Nicaragua, I won't even hesitate give Fidel a call.
- Sarah H., Google Business Reviews
Talk about experiences! These guys are the real deal...traveling alone with my Dog, they made my 3 weeks in Nicaragua as comfortable as it was simple....Always on time, always accommodating, and one full day excursion along the pacific coast that I will NEVER forget. Thank you all so much!!
- Stephanie N., Google Business Reviews
"This is for sure the best car service in San Juan del Sur. Fidel is totally cool and keeps his promises every time. Very fair prices and new great cars - mostly 4x4's. The drivers are very polite, helpful, flexible and nothing short of excellent drivers. My highest recommendation."
- Jonathan S., Google Business Reviews
7 friends and I took a day tour through Masaya, Granada, and San Juan del Sur and had an absolute blast. Everything we wanted, plus more - our driver was great (very knowledgeable) and really made the tour exponentially better. 5 Stars
- Michael A., Google Business Reviews